Compliance Solutions for Singapore’s Health Information Bill (HIB)

With the introduction of Singapore’s Health Information Bill (HIB), healthcare providers are now required to meet higher standards of accountability in handling sensitive data.

This new legislation applies to all medical practitioners

from large hospitals to private clinics, and includes stricter regulations such as the mandatory appointment of a Data Protection Officer (DPO).

For independent practitioners, these new requirements can seem overwhelming.

That’s where we come in. At CyberSafe, we provide tailored solutions, allowing healthcare providers to focus on patient care while we manage compliance challenges.

This new legislation applies to all medical practitioners

from large hospitals to private clinics, and includes stricter regulations such as the mandatory appointment of a Data Protection Officer (DPO).

For independent practitioners, these new requirements can seem overwhelming.

That’s where we come in. At CyberSafe, we provide tailored solutions, allowing healthcare providers to focus on patient care while we manage compliance challenges.

What is the Health Information Bill?

The Health Information Bill is a landmark piece of legislation designed to ensure the confidentiality, integrity, and availability of patient health records in Singapore. Key requirements include:

Stronger Data Protection Protocols

Safeguarding health information from breaches and misuse.

Mandatory Appointment of a DPo

All healthcare institutions, regardless of size, must designate a DPO to oversee data protection processes.

Stringent Reporting Requirements

Any data breaches must be reported promptly to the relevant authorities.

These regulations not only protect patients but also reinforce Singapore’s reputation as a trusted hub for world-class healthcare.

Why is a DPO Crucial for Your Practice?

The Data Protection Officer plays a vital role in ensuring compliance with the HIB. Responsibilities include:

For doctors managing busy practices, juggling these responsibilities alongside patient care can be a daunting task. That’s why CyberSafe is here to help. We ensure your practice stays compliant while you focus on your patients.

Implementing secure handling processes for sensitive information.
Conducting risk assessments to identify vulnerabilities.
Overseeing adherence to data protection laws.

How CyberSafe Can Support Healthcare Providers

As an award-winning leader in cybersecurity, CyberSafe provides comprehensive services tailored to meet the specific needs of healthcare providers. Here’s how we can help:

DPO-as-a-Service

We provide expert Data Protection Officers who can act on behalf of your clinic or hospital, ensuring compliance with the Health Information Bill. This eliminates the need for in-house hires, saving you time and resources.

Comprehensive Data Protection Audits

Our team conducts detailed assessments of your current data protection measures, identifies vulnerabilities, and offers actionable recommendations to ensure compliance.

Staff Training and Awareness

We deliver tailored training sessions to equip your medical staff with a clear understanding of their responsibilities under the new regulations. These sessions promote best practices for safeguarding patient information effectively.

24/7 Incident Response

In the event of a data breach, our rapid response team is on standby to contain the issue, minimise damage, and ensure compliance with reporting requirements.

Affordable Packages for Clinics

Recognising the budget constraints of smaller practices, we offer flexible packages designed to meet the unique needs of solo practitioners and small clinics.

General FAQs

What is the Health Information Bill (HIB)?

The HIB is a regulatory framework introduced by Singapore’s Ministry of Health (MOH) to ensure the secure collection, storage, access, and sharing of health information. It establishes mandatory cybersecurity and data protection standards for healthcare providers to safeguard patient data and ensure care continuity.

Who must comply with the HIB?

Compliance with HIB is mandatory for the following:

  • Healthcare Services Act (HCSA) licensees.
  • Approved National Electronic Health Record (NEHR) users.
  • MOH entities, including Health Promotion Board (HPB) and National University Health System (NUHS).
  • Community care organisations and retail pharmacies.

What types of data are covered under the HIB?

The HIB applies to:

  • Administrative Data: Includes patient demographics, contact details, and service usage information.
  • Clinical Data: Covers diagnoses, treatment details, and physical or mental health conditions.

Does the HIB apply to non-digital systems like pen-and-paper setups?

Yes, even clinics using pen-and-paper systems are required to comply with HIB guidelines, as data protection requirements apply universally.

Partner with CyberSafe for Peace of Mind

As the healthcare industry adapts to these evolving regulations, the need for robust data protection solutions has never been greater. CyberSafe is here to help you safeguard your practice, protect your patients, and ensure compliance with the Health Information Bill.

Phone

+65 8725 9789

Email

Info@cybersafe.sg

Whatsapp

+65 9853 3814

opening hours

10am to 5pm Mondays to Fridays (exCLUDING PUBLIC HOLIDAYS)