Health Information Act FAQ

What is the Health Information Act (HIA)?

The HIA is a regulatory framework introduced by Singapore’s Ministry of Health (MOH) to ensure the secure collection, storage, access, and sharing of health information. It establishes mandatory cybersecurity and data protection standards for healthcare providers to safeguard patient data and ensure care continuity.

Who must comply with the HIA?

Compliance with HIA is mandatory for the following:

  • Healthcare Services Act (HCSA) licensees.
  • Approved National Electronic Health Record (NEHR) users.
  • MOH entities, including Health Promotion Board (HPB) and National University Health System (NUHS).
  • Community care organisations and retail pharmacies.

What types of data are covered under the HIA?

The HIA applies to:

  • Administrative Data: Includes patient demographics, contact details, and service usage information.
  • Clinical Data: Covers diagnoses, treatment details, and physical or mental health conditions.

Does the HIA apply to non-digital systems like pen-and-paper setups?

Yes, even clinics using pen-and-paper systems are required to comply with HIA guidelines, as data protection requirements apply universally.